Apple publishes iPhone Duo support guides covering hinge and case fixes
The documents address hinge faults, a display-shifting setting for Apple's new case, and touch input on the foldable.
Apple has published a set of support documents for the iPhone Duo, the foldable phone it launched today, according to 9to5mac.com. The guides cover hinge troubleshooting, a display adjustment tied to the iPhone Duo Case and touch input.
One document lists hinge problems users may encounter: the device not opening or closing completely, unexpected noise, a loose hinge, a bent or broken hinge, and enclosure damage that affects how the hinge operates.
Another explains that fitting the iPhone Duo Case triggers a message on the display offering to adjust the screen size for the case. Users can make the same change at any time by opening Settings, tapping Display & Brightness and turning on Shift Left Edge, which moves the outer display content to accommodate the front portion of the case.
Apple also published a support document titled "Touch on iPhone Duo".
Quick answers
How do I fix hinge problems on the iPhone Duo?
Apple published a support document covering cases where the device does not open or close completely, makes unexpected noise, or has a loose, bent or broken hinge, as well as enclosure damage affecting hinge operation.
How do I adjust the screen for the iPhone Duo Case?
Go to Settings, tap Display & Brightness and turn on Shift Left Edge. This shifts the outer display content so it fits around the front portion of the case.