Bespin Global Publishes 34-Case AX Casebook, Cites 511 Internal AI Agents
The Korean cloud and AI firm says its in-house agents save 36,800 work hours a year, alongside 14 domestic client projects in the new collection.
Bespin Global released its "2026 Industrial AX Customer Casebook" on October 20, 2026, a collection of 34 AI transformation cases that includes 14 real-world projects from domestic companies and institutions, according to datanet.co.kr.
The domestic cases cover KB Life, Woori Financial Group, Korea Hydro & Nuclear Power and the Korea Forest Service. The casebook is organized by industry so that companies weighing AI transformation can review approaches that may apply to their own operations.
Alongside the customer projects, the company disclosed its own internal AX results. Bespin Global said it currently runs 511 AI agents across the company, which it states saves 36,800 work hours per year and cuts human error by 99%.
The company said it analyzed 33,924 tasks per month and selected more than 900 automation initiatives, designing and validating 751 AI agents in total.
Platforms behind the cases
The solutions featured in the casebook are the HelpNow AI Platform, HelpNow AI Foundry and HelpNow DataOps. They run in multi-cloud environments including AWS, Google Cloud and Naver Cloud, using RAG, agentic AI and multi-agent orchestration.
According to the casebook, the number of banks disclosing AI investment returns in the global financial sector rose from 4 to 15 in one year. In manufacturing, reported results included a 40% productivity improvement and a 48% reduction in delivery times, while in retail a forecast suggested AI will handle one in three purchasing decisions by 2030.
Quick answers
What is the 2026 Industrial AX Customer Casebook?
It is a Bespin Global collection published on October 20, 2026, containing 34 AI transformation cases, including 14 domestic projects from KB Life, Woori Financial Group, Korea Hydro & Nuclear Power and the Korea Forest Service.
Which Bespin Global solutions are featured?
The HelpNow AI Platform, HelpNow AI Foundry and HelpNow DataOps, which run on multi-cloud environments including AWS, Google Cloud and Naver Cloud.
How many AI agents does Bespin Global run internally?
The company says it runs 511 AI agents company-wide, saving 36,800 work hours per year and reducing human error by 99%.