KakaoBank to Suspend Services for 7-Hour System Check
The KakaoBank app, website, card payments and customer center will be unavailable during the maintenance window on the 18th.
KakaoBank announced that it will carry out a regular maintenance check of its computer systems from 1:00 AM to 8:00 AM on the 18th, a window of about seven hours during which its financial transaction services will be suspended.
During the check, the KakaoBank app and website will be unavailable. Domestic and international check card payments, CD/ATM deposits and withdrawals, and deposit, withdrawal and card payment notification services will not be provided.
KakaoBank transactions made through other financial institutions, MyData information provision and the use of KakaoBank certificates will also be restricted. Customer center consultation and service handling will be suspended as well.
The bank said the maintenance is being conducted to verify the system configuration and to upgrade and replace computer equipment. A KakaoBank official said the company plans to strengthen the stability of system operations through this regular check.
Quick answers
When is the KakaoBank system maintenance?
KakaoBank said the check runs from 1:00 AM to 8:00 AM on the 18th.
Which KakaoBank services will be unavailable?
The app and website, domestic and international check card payments, CD/ATM deposits and withdrawals, transaction notifications, KakaoBank transactions via other financial institutions, MyData information provision, KakaoBank certificates, and customer center consultation will all be restricted.
Why is KakaoBank carrying out the maintenance?
The bank said it is to verify the system configuration and to upgrade and replace computer equipment.