SK Planet Reports Data Leak on Gifticon Service, Blocks Unauthorized Access
SK Planet says some customers' names, phone numbers, emails, coupon serial numbers and refund account details may have been exposed after unusual external access was detected on October 28.
SK Planet said on October 29 that it had identified signs of a personal data leak involving its gifticon service. The company detected and blocked unauthorized external access around 18:40 on October 28, according to techm.kr.
The data potentially exposed includes some customers' names, phone numbers, email addresses, purchase coupon serial numbers and refund account details, the company said.
SK Planet plans to notify customers individually by text message and through a notice on its website once its investigation is complete, including details of the incident and how to check whether they were affected.
The company said it will fully compensate customers for any actual damages and will discard and resend any gifticons confirmed to have been leaked.
SK Planet also advised customers not to click links from unknown sources or respond to requests to enter personal or financial information.
Quick answers
What information may have been leaked in the SK Planet gifticon incident?
SK Planet said the potentially exposed data includes some customers' names, phone numbers, email addresses, purchase coupon serial numbers and refund account details.
How will SK Planet notify affected customers?
The company plans to send individual text messages and post a notice on its website after the investigation is complete, including how to check for any impact.
What should customers do to avoid further risk?
SK Planet advised not to click links from unknown sources and not to respond to requests for personal or financial information.