Sui Foundation cancels SuiBall wallet before first shipment, citing security
About 80% of orders were on-chain preorders; those buyers get USDC refunds to the wallet holding their soulbound NFT within a week.
The Sui Foundation has halted the SuiBall hardware wallet project before its first shipment, citing security risks. SuiBall said on November 11 that the project is ending and that no products will ship, according to digitaltoday.co.kr.
The first batch had already completed development and production and was ready to go out to initial buyers, but shipping was stopped, the announcement said.
Around 80% of orders were on-chain preorders. Those buyers will receive refunds in USDC to the wallet holding their soulbound preorder NFT within one week. Customers who paid by credit or debit card can also be refunded, but must contact Sui by email first.
Buyers' personal information will be deleted once the refunds are completed, the project said.
Earlier hardware wallet warnings
The cancellation follows security trouble elsewhere in the hardware wallet market. In October 2026, Ledger confirmed that devices sold through reseller CryptoBills contained unauthorized electronic boards, and some units sold in Southeast Asia carried a vulnerability that allowed recovery phrases to be stolen during wallet setup.
Quick answers
Will any SuiBall hardware wallets ship?
No. SuiBall said on November 11 that the project is ending and no products will ship, even though the first batch had finished production.
How do SuiBall buyers get a refund?
On-chain preorder customers, about 80% of orders, receive USDC to the wallet holding their soulbound preorder NFT within one week. Card payers must contact Sui by email first.
What happens to buyers' personal data?
SuiBall said buyers' personal information will be deleted once refunds are completed.