Coco Robotics and Serve Robotics Face Lawsuits Over Biometric Data
Delivery robot manufacturers are being sued in Chicago for allegedly collecting customer biometric data without consent.
Two class-action lawsuits have been filed in Chicago against delivery robot manufacturers Coco Robotics and Serve Robotics. The legal actions allege that both companies utilized cameras and LiDAR sensors on their robots to record the biometric data of customers without obtaining proper consent.
According to Gizmodo, the lawsuit against Coco Robotics claims that a robot recorded a plaintiff's face, head, and hands, and that a remote operator monitored the delivery in real-time. Meanwhile, the suit against Serve Robotics alleges the company collected and retained biometric information without permission, potentially to train artificial intelligence systems.
The plaintiffs argue that these actions constitute violations of the Illinois Biometric Privacy Act. Both Coco Robotics and Serve Robotics have denied the allegations of wrongdoing.
Quick answers
What are the allegations against Coco Robotics and Serve Robotics?
The lawsuits allege that both companies used cameras and LiDAR sensors to collect biometric data from customers without their consent, potentially for AI training or remote monitoring.
Which law are the companies accused of violating?
The lawsuits claim violations of the Illinois Biometric Privacy Act.