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Gmarket Reports Unauthorized Access to E-Coupon PINs

Gmarket has notified authorities of unauthorized access to customer e-coupon PINs and is implementing security measures and compensation plans.

Gmarket confirmed on October 30, 2026, that unauthorized third parties accessed or used e-coupon PIN numbers purchased by its customers.

According to techm.kr, the e-commerce company reported the security incident to the Korea Internet & Security Agency on the same day. In response, Gmarket has blocked the unauthorized external access paths and initiated emergency security measures to protect its platform.

The company stated that it plans to provide compensation to affected customers. This will occur following a thorough investigation into the scope and cause of the incident.

Quick answers

What happened to Gmarket customers?

Unauthorized third parties accessed or used some e-coupon PIN numbers purchased by customers.

Is Gmarket providing compensation?

Yes, Gmarket plans to compensate affected customers after investigating the scope and cause of the incident.

Source