MUJI halts online store and app after possible data leaks
Ryohin Keikaku shut down the MUJI Net Store and most app functions on November 6, saying it aims to restore online sales within one to two days.
Ryohin Keikaku said on November 6 that it has suspended the MUJI Net Store and most functions of the MUJI App to reinforce security, according to japan.cnet.com. All services on the MUJI Net Store website are unavailable, and in the app only the MUJI Members membership barcode can still be displayed.
Physical MUJI stores continue to operate as usual, the company said.
As of the November 6 announcement, Ryohin Keikaku said it aimed to resume the online store within one to two days, without giving an exact date and time. Inquiries about online store orders are being accepted through a dedicated inquiry page.
The company had disclosed possible leaks of user information on October 30 and again on November 4. The suspension was announced as the third notice in that series of disclosures, citing the protection of user information and further security reinforcement.
Quick answers
Is the MUJI online store still down?
Yes. As of the November 6 announcement, all services on the MUJI Net Store website were unavailable, and the company said it aimed to resume the store within one to two days without giving an exact date and time.
Can I still use the MUJI App?
Most functions are suspended. Only the MUJI Members membership barcode can still be displayed in the app.
Are physical MUJI stores open?
Yes. Ryohin Keikaku said physical MUJI stores continue to operate as usual.