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NTT Docomo's Docomo Mail hit by hour-long outage

NTT Docomo said a communications equipment failure disrupted Docomo Mail on 30 October 2026 and service was restored at around 17:52.

NTT Docomo announced on 30 October 2026 that its Docomo Mail service had suffered a failure, leaving some users unable to use it or finding it difficult to use, according to k-tai.watch.impress.co.jp.

The outage began at around 16:56 and service was restored at around 17:52 the same day.

NTT Docomo attributed the disruption to a failure of communications equipment.

The carrier confirmed the restoration in an update posted at 19:10 on 30 October 2026.

Quick answers

When was Docomo Mail restored?

Service was restored at around 17:52 on 30 October 2026, after the failure began at around 16:56.

What caused the Docomo Mail outage?

NTT Docomo attributed it to a failure of communications equipment.

Source