IPA Opens Unauthorized Access Consultation Desk in Japan
The desk offers initial-response advice, emergency measures and referrals to specialist incident-response firms by phone or email.
Japan's Information-technology Promotion Agency (IPA) opened a special consultation desk for unauthorized access on October 16, 2026, and published a dedicated countermeasures website the same day, according to internet.watch.impress.co.jp.
The desk is aimed at companies and organizations that are suffering from unauthorized access or may be affected by it. It provides advice on initial response, including an assessment of the likelihood of damage and proposals for emergency measures.
IPA also said the desk will introduce specialist incident-response firms and other contacts to organizations that need further support.
Consultations are accepted by phone or email. Phone hours are weekdays from 9:30 to 17:30, excluding 12:00 to 13:00.
The special website published the same day covers effective countermeasures against unauthorized access and outlines IPA's own initiatives in the area.
Background
A series of unauthorized access incidents that caused personal information leaks prompted the opening of the desk, according to the report.
Quick answers
When did IPA open the unauthorized access consultation desk?
IPA opened the desk on October 16, 2026.
How can companies contact the desk?
Consultations are accepted by phone or email, with phone hours on weekdays from 9:30 to 17:30, excluding 12:00 to 13:00.
What kind of support does the desk provide?
It advises on the likelihood of damage, proposes emergency measures, and introduces specialist incident-response firms and other contacts.