Korea ministry, Microsoft Korea form team over Microsoft 365 outage
The Ministry of Science and ICT and Microsoft Korea began joint monitoring on November 14, after email disruptions hit some Korean firms.
South Korea's Ministry of Science and ICT formed an emergency response team with Microsoft Korea on November 14 to monitor the Microsoft 365 outage and its recovery, according to digitaltoday.co.kr.
The service disruption began on November 13, Korean time. Some Korean companies had trouble sending and receiving email during the outage, which disrupted work.
Microsoft said the outage was not caused by a cyberattack or by AI. The company attributed it to a problem from a past network capacity upgrade that surfaced after a recent network change.
Before the joint team was set up, the ministry checked recovery status and user complaints through Microsoft Korea. It also told major domestic platform operators to inspect their own systems to prevent similar outages.
The emergency team is to continue monitoring recovery and user inconvenience.
Quick answers
When did the Microsoft 365 outage start in Korea?
It began on November 13, Korean time, disrupting email at some Korean companies.
What caused the Microsoft 365 outage?
Microsoft said it was not a cyberattack or AI, but a problem from a past network capacity upgrade that surfaced after a recent network change.
What is Korea's government doing about the outage?
The Ministry of Science and ICT formed an emergency response team with Microsoft Korea on November 14 to monitor recovery and user inconvenience.