Spotify Family and Duo members must scan address QR code in person
Members who do not scan the verification code on the plan manager's device within seven days are moved to Spotify's free tier.
Spotify is tightening enforcement of its Family and Duo plan address rules, requiring members to scan a verification QR code in person on the plan manager's device, according to Music Business Worldwide.
Under the policy, members who do not scan the code within seven days are moved to Spotify's free tier. Those who fail verification also cannot join another Duo or Family plan for 12 months.
Spotify's support documentation confirms the QR-based address verification policy. The enforcement follows reports on Reddit of users receiving the QR prompt.
Spotify's existing policy already requires Family and Duo plan members to live at the same address.
On October 15, 2026, Goldman Sachs published its Music in the Air: 10 Years On report, made available by HITS Daily Double, estimating that a meaningful share of family plan users are not actual household members.
Quick answers
What happens if I don't scan the Spotify verification QR code?
Members who do not scan the code within seven days are moved to Spotify's free tier, and those who fail verification cannot join another Duo or Family plan for 12 months.
Where do I scan the Spotify QR code?
The code must be scanned in person on the plan manager's device, per Spotify's support documentation.