Tencent Cloud says overseas active customers doubled in a year

Tencent Cloud said its overseas active customer base doubled over the past year, at the 2026 Tencent Global Digital Ecosystem Summit held in Shenzhen on October 29, according to venturesquare.net. The company also said demand for its AI products and services in overseas markets recorded triple-digit growth.

Tencent announced that the full launch of its next-generation AI model Hy4 is imminent. Hy4 adds visual understanding and targets higher inference efficiency, while Hy4 Flash is a lower-cost version that keeps the visual and agent features.

The company said its AI workplace productivity agent WorkBuddy has handled more than 9 billion task requests and is used in over 50 industries. Half of China's top 500 companies have adopted WorkBuddy, and its ecosystem includes more than 50,000 developers and partners and over 200,000 skills. Tencent also unveiled Buddy One, a cross-application collaboration system for coordinating work between its office apps and business agents in China.

New global partners announced included Alsaif Gallery, Hoolive, OmniOps and TruKKer, along with partnerships with Infosys Solusi Terpadu and Central Retail Digital. Tencent Cloud said it expanded infrastructure in 2026 in Frankfurt, Osaka, Riyadh, Malaysia, Mexico and Thailand, and now runs 25 cloud regions and 70 availability zones, with plans to add capacity in Asia, the Middle East, Europe and the Americas over the next year.

According to the company, it has customers in more than 150 countries and regions, and 9 of 10 Chinese internet companies expanding abroad use its cloud services. The first cohort of the Tencent Cloud Fellow Program attended the summit.