iPhone Duo hinge cracks reported days after October 23 launch
Users in the US, Australia and China say the inner display cracked along the hinge during normal opening and closing; Apple has not commented.
Users in the United States, Australia, China and other markets have reported the inner display of Apple's iPhone Duo cracking along the hinge area since the foldable went on sale on October 23, 2026, according to gamebusiness.jp.
Many of the reports describe the screen breaking during normal opening and closing, without a drop or an obvious strong impact. One Australian user said the display cracked with an audible sound within fewer than 20 opening-and-closing cycles.
The most common descriptions are a vertical crack running along the center line of the hinge and thin white lines appearing on the right side of the screen. Some users speculate that a slightly misaligned hinge component is pushing the inner display up from inside.
Apple has not commented on the scale or the cause of the problem as of the article's writing. The company appears to be offering immediate in-store replacements at Apple Store locations for some affected users, while some customers say they have been treated as negligent and charged repair fees.
Quick answers
When did the iPhone Duo go on sale?
Apple's first foldable smartphone went on sale on October 23, 2026.
What problem are iPhone Duo users reporting?
Users in several countries report the inner display cracking along the hinge during normal opening and closing, often as a vertical crack on the center line of the hinge.
Has Apple responded to the reports?
Apple has not commented on the scale or cause of the problem. Some affected users say they received immediate in-store replacements.