NTT Docomo reopens ahamo site after emergency maintenance
The carrier said it had confirmed the site's safety following a preventive security suspension that began on November 6, 2026.
NTT Docomo reopened the ahamo website on November 8, 2026, after suspending it for emergency maintenance, according to japan.cnet.com. The company said the shutdown was a preventive security measure and that it has now confirmed the site's safety.
The maintenance had been in place since around 5:26 p.m. on November 6, 2026. The resumption notice was posted at 9 a.m. on November 8, 2026, and no specific maintenance end time was disclosed.
While the site was down, some applications were handled at Docomo shops.
Impact on contracts and procedures
In a notice dated November 7, 2026, the company explained the effect on new ahamo contracts, including number portability, as well as on various procedures for existing subscribers.
Quick answers
When did the ahamo website come back online?
NTT Docomo posted the resumption notice at 9 a.m. on November 8, 2026.
Why was the ahamo site taken down?
The company said the suspension was a preventive security measure and that it has since confirmed the site's safety.
Where could customers submit applications during the outage?
Some applications were handled at Docomo shops while the site was suspended.