Samsung Health update wipes pre-November 2 steps from Steps tab
Affected users say deleted-looking step data remains visible in the app's Daily Activity section, according to Android Authority.
Samsung Health users report that step counts recorded before November 2 have disappeared from the app's Steps section after a recent update, according to Android Authority. The data has not been erased entirely: affected users say the same records remain visible in the app's Daily Activity section.
Most of those reporting the problem say it appeared after the November 2 Samsung Health update. The missing records cover activity logged before that date.
Some users suspect a connection to the end of daylight saving time, though the cause has not been confirmed. Samsung has not publicly commented on the reports.
For now, the discrepancy appears limited to how the Steps section displays older data rather than to the data itself, which still appears elsewhere in the app.
Quick answers
Why are my Samsung Health steps missing?
Users report step counts recorded before November 2 vanished from the Steps section after a recent app update. The cause is unconfirmed; some suspect a link to the end of daylight saving time.
Is my step data deleted from Samsung Health?
No confirmation of deletion. Affected users say the records still appear in the app's Daily Activity section.