Spigen Korea says outsider accessed Zendesk system, viewing data on 182 customers and 264 staff
Spigen Korea says names and email addresses were exposed, but payment details, passwords and resident registration numbers were not stored in the system.
Spigen Korea disclosed on October 27, 2026, that an outsider gained unauthorized access to its external customer-management system and viewed the personal data of up to 182 overseas customers and 264 employees, according to dailysecu.com.
The company said the exposed items were names and email addresses. Payment details, passwords and resident registration numbers were not stored in the system and were not leaked.
Spigen Korea said it has blocked the unauthorized access path and replaced all system administrator credentials. It has also strengthened two-factor authentication for administrator accounts and begun real-time monitoring of audit logs.
The company said it will notify affected customers individually once the exact scope of the incident is confirmed, and warned customers about possible phishing emails impersonating the company.
Earlier detection and notice
Spigen Korea first identified signs of unauthorized access to the external system managing overseas sales-channel customer information around 2:30 p.m. on October 24, 2026. The company then posted a notice titled “Guidance on the Personal Information Leak Incident” on its website on October 27, 2026.
Quick answers
What data was exposed in the Spigen Korea incident?
Spigen Korea said names and email addresses were viewed. Payment details, passwords and resident registration numbers were not stored in the system and were not leaked.
How many people are affected?
Up to 182 overseas customers and 264 employees, based on what the company has confirmed so far.
What should customers watch for?
Spigen Korea warned customers about possible phishing emails impersonating the company.