Gomumari launches AI agent for drafting Google Maps review replies
The service returns ready-to-post reply drafts for stores and clinics, flags sensitive reviews for checking, and leaves posting to the client.
Gomumari, the company led by representative director Yuta Murayama, began offering an AI agent that drafts replies to Google Maps reviews for stores and medical institutions on November 1, 2026, according to ascii.jp.
Users send a list of reviews by URL or screenshot along with information about the store or clinic, and receive reply drafts ready to post. The agent does not publish anything itself; posting is left to the client.
Reviews containing claims that need fact-checking, or strong complaints, are flagged with notes asking the user to verify the details before posting a reply.
The reply format was developed while Gomumari handled replies to several Google Maps reviews for a medical institution.
Pricing and setup
Initial setup starts at 500,000 yen and takes four weeks or longer, after which monthly operation starts at 50,000 yen.
Quick answers
What does Gomumari's review reply AI agent do?
It drafts replies to Google Maps reviews for stores and medical institutions from a review list submitted by URL or screenshot plus store information, and flags reviews that need fact-checking.
Does the agent post replies automatically?
No. The agent only produces drafts; posting is left to the client.
How much does the service cost?
Initial setup starts at 500,000 yen with a period of four weeks or longer, followed by monthly operation from 50,000 yen.